SKILLS
EXPERIENCE
BYTEDANCE
Software Engineer Intern
Global Payments
APPLE
Software Engineer Intern
Customer Systems
• Implemented voice and video call features to enhance daily operational workflows of global contact centre agents.
• Spearheaded design and development of a Safari web extension to facilitate call initiation and controls, increasing agent efficiency and saving an estimated 3,600+ hours annually.
• Presented internship project to 10+ managers and senior directors in Apple, and received full-time return offer.
GOVTECH
Software Engineer Intern
Government Digital Services
• Developed a platform to facilitate event management by government agencies, reducing manual labour and wait times involved.
• Optimised the process flow for incremental learning file uploads and generation of monthly audit logs.
• Nominated and received full-time offer for Technology Associate Programme (TAP).
BYTEDANCE
Software Engineer Intern
Global Payments
• Full-stack development to support business requirements for ByteDance's internal payments processes.
• Developed a testing platform to ensure accuracy and reliability of payment channels with routing rules; extensively used within the department with 70k+ test cases and 30k+ test reports created.
• Implemented a schema builder to keep track of payment channels' capabilities and configure capability schemas and elements.
KATOKATO
Software Engineer Intern
• KatoKato revolutionises the social commerce space by integrating e-commerce solutions into existing messaging services.
AFTERCLASS
Frontend Engineer
• AfterClass.io is a web application used by students to review professors and courses in Singapore universities, reaching 2k+ users and 5k+ reviews within 2 weeks of launch.
• Built the frontend project from start to finish on React and Next.js.
• Worked closely with the design team to implement the UI with pixel-perfect detail.
