hi, i'm felice

a

ABOUT

I am a recent graduate from Singapore Management University, with a degree in Computer Science and a second major in Business. Highly motivated with a keen eye for detail, I constantly strive to improve my skills and build meaningful applications.

SKILLS

EXPERIENCE

BYTEDANCE

Software Engineer

Global Payments

(Wallet)

Jun 2024 - Present

BYTEDANCE

Software Engineer Intern

Global Payments

(Merchant Services)

• Worked on a unified multi-merchant dashboard to enhance user efficiency and experience for top-up and transfers.

• Refactored existing endpoints to result in performance improvements by more than 30%.

• Received full-time return offer.

Aug - Dec 2023

APPLE

Software Engineer Intern

Customer Systems

• Implemented voice and video call features to enhance daily operational workflows of global contact centre agents.

• Spearheaded design and development of a Safari web extension to facilitate call initiation and controls, increasing agent efficiency and saving an estimated 3,600+ hours annually.

• Presented internship project to 10+ managers and senior directors in Apple, and received full-time return offer.

Feb - Aug 2023

GOVTECH

Software Engineer Intern

Government Digital Services

• Developed a platform to facilitate event management by government agencies, reducing manual labour and wait times involved.

• Optimised the process flow for incremental learning file uploads and generation of monthly audit logs.

• Nominated and received full-time offer for Technology Associate Programme (TAP).

Dec 2022 - Feb 2023

BYTEDANCE

Software Engineer Intern

Global Payments

(Global Network)

• Full-stack development to support business requirements for ByteDance's internal payments processes.

• Developed a testing platform to ensure accuracy and reliability of payment channels with routing rules; extensively used within the department with 70k+ test cases and 30k+ test reports created.

• Implemented a schema builder to keep track of payment channels' capabilities and configure capability schemas and elements.

May - Oct 2022

KATOKATO

Software Engineer Intern

• KatoKato revolutionises the social commerce space by integrating e-commerce solutions into existing messaging services.

KatoKato Mockup

Dec 2021 — Jan 2022

AFTERCLASS

Frontend Engineer

• AfterClass.io is a web application used by students to review professors and courses in Singapore universities, reaching 2k+ users and 5k+ reviews within 2 weeks of launch.

• Built the frontend project from start to finish on React and Next.js.

• Worked closely with the design team to implement the UI with pixel-perfect detail.

AfterClass Mockup

Feb — Jul 2021